Your Appointment
Bookings & Appointments can be made by calling: (08) 7123 4137
Phone: (08) 7123 4137
Fax: (08) 8485 1917
Email: admin@adelaidehillsoandg.com
Hours: Monday to Friday 9am–5pm. Selected Thursday nights until 8pm.
What to expect at your initial appointment
We aim to make all your visits to our practice calm and informative so that your concerns are listened to and we make a plan for treatment that moves you toward your goal of improved health.
Your first appointment will be 30 minutes in length where one of our team will take a thorough history about your concerns. If an examination is required we have the most up to date equipment to make it is as comfortable as possible.
If you are seeing us for a pregnancy you will usually see our midwife first and then one of the specialists. We perform ultrasounds at all appointments so you can see your baby grow. We love taking gorgeous 3D pictures of your little one with our state of the art ultrasound machine.
What should I bring to my initial appointment?
You should bring your medicare card and any recent scans or blood tests. We will usually already have a copy of the referral from your GP. If you need a support person then you are welcome to bring them along too.
Fees & Payments
Appointment fee is the upfront fee that patients must pay at each consultation, please note full payment of this fee is required on the day of your appointment. Please contact us for the most up to date fee list.
Please ensure your details are registered with Medicare as we will send your account electronically to Medicare and they will directly deposit your rebate into your account (usually on the same day).
Many patients benefit greatly from the medicare safety net which can significantly decrease the out of pocket expense.
Running on time
We do our best to run on time. If we are running significantly late because of an emergency (or birth!) our staff will call to let you know. If you are running late please call to let us know. Your time with us may be decreased so we don’t keep other patients waiting.
Cancellation Policy
Our appointment slots are very precious and if you need to cancel we would love the opportunity to offer your appointment to someone who needs us. We enforce a cancellation Fee (if failing to attend or if less than 48 hours notice is given. This is payable prior to booking your next appointment)
Frequently Asked Questions
Do I need private insurance to see you for my pregnancy?
Private insurance is necessary to see us for a birth at Burnside Hospital. Many of our patients "self fund" their private admission (without private insurance) at Mt Barker or WCH so that they can have a choice in who cares for them. Contact us for more information.
Do I need a referral to see you?
A referral for your GP is required for you to book an appointment with us for both Obstetrics and Gynaecology. You do not need a referral to see our physiotherapists.
What are your fees?
Please contact our rooms to get an up to date list of fees. In most situations medicare rebates will apply.
What hospitals do you operate at?
We offer publically funded gynaecology surgery at Mt Barker & South Coast District. We offer private surgery at Stirling & Burnside Hospitals.
Can I see you if I plan to self-fund my surgery at a private hospital?
Many of our patients chose to self fund their surgery to avoid the public wait list. We are happy see you and our team will provide the relevant quotes.
What other services are available at your practice?
We have a fulltime physiotherapist working with us, a medical hypnotherapist and multiple visiting specialists who use our rooms. See the services tab on our website for more information.
What rebates can I get when I see the physiotherapists?
You could be eligible for rebates from medicare if you have a chronic health care plan (see your GP to see if you are eligible). Private Health insurance extras cover may also provide a rebate.